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Effective Date: 4/29/2026

These Terms & Conditions (“Terms”) govern your use of this website and any related communication services operated by United Water Restoration Group of Ascension Parish (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting forms, contacting us, or opting into communications (including SMS), you agree to these Terms.

If you do not agree with these Terms, please do not use our website or communication services.

Services Overview

United Water Restoration Group of Ascension Parish provides residential and commercial restoration services, which may include:

  • Water damage mitigation
  • Fire damage cleanup
  • Mold remediation

Service availability may vary based on location, site conditions, and scope of loss.

Information provided on this website is for general informational purposes only and does not guarantee service availability, results, or timelines.

Website Use

You agree to use this website for lawful purposes only. You may not:

  • Submit false or misleading information
  • Attempt to interfere with website functionality or security
  • Use the website in a way that violates applicable laws or regulations

We reserve the right to restrict or terminate access to the website in cases of misuse or abuse.

Communications & Consent

Phone, Email, and SMS Communications

By submitting your contact information through our website, phone calls, service agreements, or other authorized channels, you consent to receive communications from us related to:

  • Service inquiries and requests
  • Scheduling and appointment updates
  • Customer account notifications
  • Service-related information

Consent to receive communications is not a condition of purchase.

SMS Messaging Terms

If you opt in to receive SMS communications from United Water Restoration Group of Ascension Parish:

You may receive text messages related to service updates, scheduling, and account notifications

Message frequency may vary based on communication needs

Message and data rates may apply

Opt-Out

You may opt out at any time by replying STOP or UNSUBSCRIBE to any message. You may also contact us directly to request removal.

After opting out, you may receive a final confirmation message, and your number will be removed from our SMS list within a reasonable timeframe.

Help

Reply HELP at any time for assistance, or contact us using the information below.

SMS Support Contact

  • Phone: (225) 350-5400
  • Email: khathaway@unitedwrg.com

Mobile opt-in information will not be sold, rented, or shared with third parties for marketing purposes.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, privacy practices, or terms of those websites.

Accessing third-party sites is at your own risk.

Intellectual Property

All content on this website—including text, logos, graphics, images, and design elements—is the property of United Water Restoration Group of Ascension Parish or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Disclaimer of Warranties

This website and its content are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding:

  • Website availability or performance
  • Accuracy or completeness of content
  • Results from using our services or website

Limitation of Liability

To the fullest extent permitted by law, United Water Restoration Group of Ascension Parish shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of or inability to use the website
  • Communication delays or interruptions
  • Reliance on information provided on the website

Privacy Policy

Your use of this website and our communication services is also governed by our Privacy Policy.

By using our services, you acknowledge and agree to the practices described in the Privacy Policy.

Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Louisiana.

Contact Information

For questions regarding these Terms & Conditions, please contact us:

United Water Restoration Group of Ascension Parish

  • Email: khathaway@unitedwrg.com
  • Phone: (225) 350-5400
  • Address: 42179 Jessie Road, Prairieville, LA 70769
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